Last Updated: 11 August 2026
IntEssence Solutions Pvt. Ltd. (“IntEssence”, “we”, “us” or “our”), the owner and manufacturer of the Refirm® Dental Implant System, respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use and protect information when you visit the Refirm website, submit an enquiry, register for an event or otherwise interact with us.
1. Information We Collect
Depending on how you interact with us, we may collect:
- Name, email address and phone number
- Organisation, clinic or professional details
- City and other contact information
- Information you provide through enquiry, registration or contact forms
- Information relating to events, educational programmes or product enquiries
- Technical information such as IP address, browser type, device information and website usage data
Please do not submit medical records or other sensitive patient information through general website enquiry forms unless specifically requested through an authorised channel.
2. How We Use Your Information
We may use your information to:
- Respond to enquiries and requests
- Provide product, technical or professional information
- Manage event and educational programme registrations
- Communicate with customers, dental professionals and business partners
- Improve our website, products and services
- Send relevant updates or marketing communications where permitted
- Maintain website security and comply with applicable legal requirements
3. Sharing of Information
We do not sell your personal information.
We may share information with trusted service providers who assist us with website hosting, technology, communications, analytics, events or other business operations. We may also disclose information where required by law, regulatory authorities or legal proceedings.
4. Cookies and Analytics
Our website may use cookies and similar technologies to enable website functionality, understand website usage and improve user experience.
You may manage or disable cookies through your browser settings. Certain website features may not function properly if cookies are disabled.
5. Data Security and Retention
We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss or disclosure.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, or as required by applicable law.
6. Your Rights
Subject to applicable law, you may request access to, correction or deletion of your personal information, or withdraw consent where processing is based on consent.
To make a privacy-related request, please contact us using the details below.
7. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and recommend reviewing their respective privacy policies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with the revised “Last Updated” date.
9. Contact Us
IntEssence Solutions Pvt. Ltd.
#167/1, 3rd Cross, 1st Stage, Peenya Industrial Estate,
Peenya, Bengaluru – 560058, Karnataka, India
Email: info@intessence.in
Phone: +91-80-41705021